Pull a week of footage off your Swann recorder
Swann recorders vary a little by generation, but the export path is always inside the main menu. You'll need a USB stick (64 GB or larger). When you're done, head back to the upload steps.
The steps
- Plug your USB stick into the recorder
Use a spare USB port on the DVR/NVR box. - Open the backup menu
Right-click with the recorder's mouse then Main Menu then Backup (older models: Archive). Log in with your usual PIN. - Choose camera, day, and hours
Pick the channel covering your main sales floor, then set the date and your open-to-close hours. - Export as MP4
Choose MP4 (or AVI) as the file type, select the USB stick, and press Start/Backup. Leave it running, a full day takes a while.
Got .264 or .avi files? Send them as-is, we handle every format Swann produces.
Using a computer instead? The Swann Security desktop app (or HomeSafe View on older models) can download too: Playback then select camera & time then Download.
Questions or a different camera brand? Email hello@aspen-insights.com with the brand name on your recorder and we will send you the exact steps.
No facial recognition. People appear in our analytics as anonymous figures only. Your footage is deleted after analysis; only the anonymized numbers are kept.