Aspen
Export guide — Reolink
Pull a day of footage off your Reolink recorder
Reolink NVRs export from the playback screen; the desktop app works great too. You'll need a USB stick (32 GB or larger). When you're done, head back to the upload steps.
01
Plug your USB stick into the recorder
Use a spare USB port on the NVR.
02
Open playback and select the day
Right-click → Playback, pick the camera covering your sales floor, and choose the date.
03
Select the time range and download
Use the clip/download (scissors) icon, set start/end to your opening hours, and choose Download/Backup to the USB stick, MP4 format.
04
Wait for the export to finish
A full day takes a while — leave it running and pull the stick when the bar completes.
Reolink cameras without an NVR (SD-card cameras): open the Reolink app → Playback → download clips — or email us, we'll walk you through it.
Using a computer instead? The free Reolink Client on a computer is even easier: Playback → pick camera & date → select the range → Download. Files land as MP4.
Questions or a different camera brand? Email hello@aspen-insights.com
with the brand name on your recorder — we'll send you the exact steps.
No facial recognition. People appear in our analytics as anonymous stick figures only. Your footage is deleted after analysis; only the anonymized numbers are kept.
No facial recognition. People appear in our analytics as anonymous stick figures only. Your footage is deleted after analysis; only the anonymized numbers are kept.