Pull a week of footage off your Reolink recorder
Reolink NVRs export from the playback screen; the desktop app works great too. You'll need a USB stick (64 GB or larger). When you're done, head back to the upload steps.
The steps
- Plug your USB stick into the recorder
Use a spare USB port on the NVR. - Open playback and select the day
Right-click then Playback, pick the camera covering your sales floor, and choose the date. - Select the time range and download
Use the clip/download (scissors) icon, set start/end to your opening hours, and choose Download/Backup to the USB stick, MP4 format. - Wait for the export to finish
A full day takes a while, leave it running and pull the stick when the bar completes.
Reolink cameras without an NVR (SD-card cameras): open the Reolink app then Playback then download clips, or email us, we'll walk you through it.
Using a computer instead? The free Reolink Client on a computer is even easier: Playback then pick camera & date then select the range then Download. Files land as MP4.
Questions or a different camera brand? Email hello@aspen-insights.com with the brand name on your recorder and we will send you the exact steps.
No facial recognition. People appear in our analytics as anonymous figures only. Your footage is deleted after analysis; only the anonymized numbers are kept.