Export guide — Night Owl

Pull a day of footage off your Night Owl recorder

Night Owl recorders keep it simple — everything is under Backup in the main menu. You'll need a USB stick (32 GB or larger). When you're done, head back to the upload steps.

Plug your USB stick into the recorder

Use a spare USB port on the DVR/NVR (temporarily unplug the mouse if needed, and re-plug it after).

Open the backup menu

Right-click → Main Menu → Backup. Log in if asked.

Choose camera, day, and hours

Select the channel that sees your sales floor, set the date, and the start/end time to your opening hours.

Start the backup

Pick MP4 or AVI if a format choice appears, select the USB stick, and start. The progress bar can take a while for a full day — that's normal.

Multiple files? Night Owl splits long exports into chunks — send the whole folder via Smash, that's fine.

Using a computer instead? The Night Owl Protect / X desktop or phone apps can save clips too, but for a full day the USB route on the recorder itself is faster and more reliable.

Questions or a different camera brand? Email hello@aspen-insights.com with the brand name on your recorder — we'll send you the exact steps.

No facial recognition. People appear in our analytics as anonymous stick figures only. Your footage is deleted after analysis; only the anonymized numbers are kept.