Pull a week of footage off your Dahua / Amcrest recorder
Amcrest, and many no-name recorders, are Dahua inside, the same menus apply. You'll need a USB stick (64 GB or larger). When you're done, head back to the upload steps.
The steps
- Plug your USB stick into the recorder
Use a USB port on the recorder box itself. - Open the backup menu
Right-click with the recorder's mouse then Main Menu then Backup. Log in if asked. - Choose camera, day, and hours
Select the channel (camera) covering your sales floor, set the date, and start/end times to your opening hours. - Pick MP4 and start the backup
Set File Format to MP4 if the option exists (otherwise DAV is fine, we can read it), press Add to list the clips, then Backup/Start. Leave it running until the bar completes.
Got .dav files? That's Dahua's own format, send them exactly as they are, we convert on our side.
Using a computer instead? Install SmartPSS (Dahua's free desktop app) or Amcrest Surveillance Pro, connect the recorder, then Playback then select camera & time then Download.
Questions or a different camera brand? Email hello@aspen-insights.com with the brand name on your recorder and we will send you the exact steps.
No facial recognition. People appear in our analytics as anonymous figures only. Your footage is deleted after analysis; only the anonymized numbers are kept.